Air & Home Safe
Water Damage Cleanup Team
Is Here To Help
Our emergency services are available when you need us, not when we can get to you. From water and fire restoration and cleanup to mold removal and odor control, we will be there quickly, get the job done promptly, and deliver results you love.
Call 239-671-3532 For A Free Estimate!
Water Damage
Fire Damage
Mold Clean Up
& Odor Control
Biohazard
Frequently Asked Questions
Did you know that some companies only allot two or three fans for drying a large job?
We provide more fans, dehumidifiers and air scrubbers than anyone else, and the difference is huge! It will dry faster, and cut down on odor, excess cost and additional damage. Most small companies cannot afford to do this, however, we put your needs first.
Did you know companies servicing the state may respond from a few hundred miles away?
We also understand the importance of communication. Your time is valuable, which is why we will be in constant communication to let you know our arrival time.
Did you know that many companies will leave your home a bigger mess than they found it?
Did you know a top concern for many is not knowing who is working inside their home?
Did you know that many companies will not work with your insurance company?
Did you know that some cleanup companies can’t repair your home because they aren’t qualified or licensed?
Do you offer free assessments?
Yes, our licensed technician will come out and do a free assessment.
Will my insurance cover the cost of restoration?
In most cases, homeowner’s insurance covers fire, water, and mold damage. We can assist with the claims process and work directly with your insurance company.
At Water Damage Cleanup Team, our goal is to take a burden off your shoulders. Let your problems be ours. We ensure you get the best possible customer service, while providing you with peace of mind through our high-quality work. In fact, I personally inspect every job.
We look forward to helping you!
Frequently Asked Questions: Water
What should I do immediately after discovering water damage?
First, stop the water source if possible (e.g., turn off the main water valve). Then, remove valuable items from the affected area and contact us immediately for professional assistance.
How quickly can you respond to water damage?
We offer 24/7 emergency response and typically arrive at your location within 60 minutes of your call.
How long does it take to dry out my property?
The drying process can take anywhere from 2 to 5 days, depending on the extent of the damage, the type of materials affected, and the drying equipment used.
What are the common causes of water damage?
Water damage can be caused by various factors, including burst pipes, roof leaks, appliance malfunctions, flooding, and sewage backups.
Is it safe to stay in my home during water damage restoration?
It depends on the extent of the damage. For minor water damage, it may be safe to stay, but for more severe situations, we may recommend temporary relocation.
How do you detect hidden water damage?
We use advanced tools such as moisture meters, thermal imaging cameras, and hygrometers to detect hidden moisture behind walls, under floors, and in other hard-to-reach areas.
What happens if water damage is not addressed promptly?
Delaying water damage restoration can lead to more severe issues, such as structural damage, mold growth, and increased repair costs. It’s crucial to address water damage as soon as possible.
What equipment do you use for water damage restoration?
We use high-powered water extractors, industrial-grade dehumidifiers, air movers, and specialized drying equipment to remove water and moisture from your property.
Do you provide reconstruction services after water damage?
Yes, in addition to water extraction and drying, we offer full reconstruction services to repair and restore any damage caused by water.
Frequently Asked Questions: Fire
How do we clean after a fire?
The majority of cleaning after a fire is working to remove soot residues from the structure and contents of the home or business. We have a specific protocol and procedure we follow, which is tailored to each fire damage situation.
What do we do after a fire?
A fire to your home or business can be traumatic and stressful, and knowing what to do after a fire can seem overwhelming. First, contact a local disaster relief company and your insurance company for immediate assistance. Try to locate all important documents, like a driver’s license and other records, but don’t enter the structure unless the fire department has deemed it safe for you to do so, first.
How long does a fire restoration process take?
The timeline for a fire restoration varies greatly, and depends on the severity of fire, smoke and soot damage. The size of the building and the amount of contents also helps determine the length of time for restoration. One of Our technicians will complete a full scope of work at the beginning of the project and will provide you with an estimated timeline so you know what to expect.
How do I secure my property after a fire?
Don’t go back into the home until it has been deemed safe by the local fire department. Sometimes it’s a good idea to contact your city police department to let them know what has happened and that you will be away. Board up all broken windows or doorways or call the Water Damage Clean Up Team to help you with this process.
What should I do with the water that was used to put out the fire?
Leftover water should only be removed by licensed and experienced professionals. Water Damage Clean Up Teams technicians are specifically trained in both fire and water restoration. Specialized equipment, tools, and products are used in the restoration process to properly remove the water and dry the home so that no further damage, such as mold, is caused by the standing water.
Frequently Asked Questions: Mold
What should I do if I find mold in my home?
Mold should ONLY be removed properly, effectively, and safely. Mold does not just affect your property and contents but can pose health problems when inhaled putting you and your loved ones at risk. Contact the Water Damage clean-up team to schedule a free assessment to determine the severity of the mold and contact your insurance company.
What causes mold growth in my home or business?
Mold thrives in environments with excessive moisture, such as areas affected by water damage, high humidity, or poor ventilation. Common sources include leaks, flooding, and condensation.
How can I tell if I have mold in my home?
Mold often appears as black, green, or white spots on walls, ceilings, or other surfaces. You may also notice a musty odor. If you suspect mold, it’s important to have a professional inspection.
Is mold dangerous to my health?
Yes, mold can cause various health issues, especially for those with allergies, asthma, or weakened immune systems. Symptoms can include respiratory problems, skin irritation, and headaches.
How do you remove mold from my property?
We use advanced mold remediation techniques, including containment, air filtration, removal of affected materials, and thorough cleaning with antimicrobial treatments to ensure the mold is fully eradicated.
How long does the mold remediation process take?
The length of the process depends on the extent of the mold growth. Small areas may take a day or two, while more extensive infestations can take several days to a week.
How do you prevent mold from returning after remediation?
We address the source of moisture that caused the mold growth in the first place. This might include repairing leaks, improving ventilation, or installing dehumidifiers. We also offer moisture monitoring services.
Will mold damage be covered by my insurance?
Mold coverage varies by policy. Some homeowner’s insurance policies cover mold if it’s the result of a covered peril, like a burst pipe. We can assist you in understanding your policy and filing a claim if applicable.
Can mold grow in places I can't see, like inside walls?
Yes, mold can grow behind walls, under floors, and in other hidden areas. If you notice a musty smell or have had water damage, it’s important to have a professional inspection to check for hidden mold.
What certifications do your technicians have for mold remediation?
Our technicians are certified by industry-leading organizations such as the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and follow all industry guidelines for safe and effective mold remediation.
For more information about our services or if you have any questions, please contact us at 239-671-3532.
Water Damage Cleanup Team
BUSINESS HOURS
24 hours / 7 days a week
